Delivery information

At Primrose Gallery, we deliver to all UK mainland addresses for FREE when you purchase direct from this website. We also deliver to the UK islands, Europe, International World Zone 1 and International World Zone 2, with costs as stated below.

Shipping

Postage and packing is FREE if you live in mainland UK. If you live outside mainland UK, charges occur as follows:

  • Europe (including Channel Islands and Isle of Man) £15.95 (plus an additional charge for each additional item)

  • International Zone 1 (including the Americas, Africa and most of Asia) £26.95 (plus an additional charge for each additional item)

  • International Zone 2 (including Australasia and Singapore) £29.95 (plus an additional charge for each additional item)

Delivery methods

Depending on the value, size and weight of the artwork/package, we will always use the safest economical route to get it to you. For example, we use Royal Mail Recorded Delivery for many of our smaller items in the UK, but we use a parcel carrier for larger/heavier/expensive items. Whichever route we choose, we will always aim to get your purchase to you at the earliest possible opportunity. Most methods will require someone to sign for the work.

We will normally despatch your order to you within five working days (unless we are framing it for you whereby you should allow another 10 working days) - and will advise you if an item is out of stock, giving you the option of either an alternative item or cancelling your order. If require the work by a specific date, please get in touch before you order and we will try and accommodate you if we can.

Your will receive a signed Certificate of Authenticity for each artwork, which may follow in the post.