At Primrose Gallery, we deliver to all UK mainland addresses when you purchase direct from this website. We can deliver to other countries, as required, however you will need to call or email us before placing the order. We’ll always do our best to help you.
All prices stated on the website exclude shipping, the cost for which will be calculated at the checkout providing it is a UK delivery address. If you live outside the UK, or require your art to be sent to an address outside of the UK, then please call or email firstname.lastname@example.org first with details of your location so we can calculate your shipping costs.
Depending on the value, size and weight of the artwork/package, we will always use the safest economical route to get it to you. For example, we use Royal Mail Recorded Delivery for many of our smaller items, but we use a parcel carrier for larger/heavier/expensive items. Whichever route we choose, we will always aim to get your purchase to you at the earliest possible opportunity. Both these methods will require someone to sign for the work.
We will normally despatch your order to you within five working days (unless we are framing it for you whereby you should allow another 10 working days) and will advise you if an item is out of stock and give you the option of either an alternative item or cancelling your order. If require the work by a specific date, please get in touch before you order and we will try and accommodate you if we can.
Your will receive a signed Certificate of Authenticity for each artwork, which may follow in the post.